Privacy Policy

Last updated: 15 August 2026

Digital Home respects your privacy. This policy explains what personal information we collect through digitalhomeae.com, how we use it and the choices available to you.

Information we collect

We may collect your name, telephone number, email address, billing and delivery addresses, order details, product enquiries, support messages and information you submit through website forms.

When you use the website, technical information such as IP address, browser type, device information, pages visited and cookie identifiers may be collected. Payment providers process payment details; Digital Home normally receives transaction status and limited payment information rather than your complete card details.

How we use information

  • To process, deliver and support orders.
  • To respond to enquiries and provide installation or technical support.
  • To administer warranties, returns and refunds.
  • To protect the website, prevent fraud and maintain records required by law.
  • To improve our products, services and website.
  • To send marketing messages only where permitted; you can opt out at any time.

Sharing information

We share personal information only as necessary with service providers that help us operate, including website and WooCommerce hosting providers, payment processors, delivery companies, professional advisers and analytics or advertising services such as Google. These providers may use information only for their contracted services or as permitted by law.

We may also disclose information when required by law, to protect legal rights, or in connection with a business transfer.

Cookies

Cookies and similar technologies help the site remember cart contents, operate checkout, maintain security, understand site use and measure marketing. You can control cookies through your browser, but disabling essential cookies may prevent parts of the shop from working.

Data retention and security

We retain information only as long as reasonably necessary for orders, support, tax and legal obligations, dispute handling and fraud prevention. We use reasonable technical and organisational safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and rights

Subject to applicable UAE data protection law, you may ask to access, correct or delete your personal information, object to certain processing, or withdraw consent where processing is based on consent. Some information may need to be retained for legal or contractual reasons.

Third-party links

Our website may link to third-party websites. Their privacy practices are governed by their own policies.

Updates

We may update this policy when our practices or legal requirements change. The current version and update date will be published on this page.

Contact us

Digital Home
Al Dheeb St, Khalifa City A, Abu Dhabi, UAE
Email: info@digitalhomeae.com
Phone / WhatsApp: +971 54 410 8454